General Provisions

By placing an order, the distributor acknowledges the conditions and General Terms and Conditions of Sale of the supplier as binding. Deviations are only binding for the supplier if expressly agreed to in writing.

Offers and Orders

All offers from the supplier are non-binding. Price lists and brochures contain non-binding information and indicative prices.

Orders placed in writing, by telephone, in person, by fax, or by email are binding for the purchaser until rejected by the supplier, but for no longer than five days. Contracts become legally binding upon receipt of the supplier’s written confirmation accepting the order (order confirmation).

Prices

All listed prices are exclusive of VAT. The supplier reserves the right to change prices at any time. The new prices apply 30 days after the supplier has notified the distributor of these new conditions.

Payment Terms

New customers are generally supplied only against advance payment. The supplier reserves the right to change payment terms.

Unless otherwise agreed, orders must be paid within 30 days of receipt of the invoice without deduction. A payment is considered complete when the supplier has irrevocable access to the funds. If the distributor fails to meet the payment terms, the supplier is entitled to deliver outstanding orders only against advance payment. After the 30-day payment period has expired, the distributor is automatically in default. The statutory consequences of default (Art. 103 et seq. OR) apply, meaning that from this point onward, the distributor must pay default interest of 5%.

Small Orders

For orders below CHF 700.00 or EUR 600.00, a small order surcharge of CHF 30.00 or EUR 25.00 will be applied.

Product Changes

The supplier reserves the right to make formal design changes as well as product modifications that serve technical progress.

Delivery Periods

The delivery period is 14 days unless otherwise agreed. It begins on the date of the order or, in the case of advance payment, when the supplier has received the funds. A delivery is considered timely if the goods have properly left the supplier’s facility before the deadline expires. The delivery period is extended for the duration in which the distributor is in default of obligations under this or any other contract.

Circumstances or events beyond the supplier’s control that make delivery impossible or unreasonably difficult, such as strikes, lockouts, transport and operational disruptions, shortages of raw materials or energy, war, etc., release the supplier from the delivery obligation for the duration of the disruption. The supplier assumes no responsibility for delays due to import procedures (customs clearance). If the disruption is expected to last for an unreasonable period, the supplier is entitled to withdraw from the contract in whole or in part without obligation. If the minimum sales quantity cannot be achieved due to supply difficulties attributable to the supplier, the sales target will be adjusted proportionally.